Archives for posts with tag: information

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Beyond a caring touch, how you interact with your clients is key to generating repeat business, referrals and add-on sales! Do you carefully plan each customer experience?  Chances are your focus is primarily on the massage itself and not on your conversation with your client which can make the difference between an average experience and a great one.  Conveying your caring and concern about your clients’ well-being will generate both repeat visits and referrals.  So take a cue from other businesses and don’t leave anything to chance. Many companies script their employee/customer interactions. For example, you might hear “would you like to try our new mocha latte today?” in your local cafe. Although you are not selling coffee, you are in essence “selling” a wellness experience and can create your own scripts to follow depending on each customer’s need.

For example, you are always concerned that your clients receive the helpful benefits of the massage you give them so why not let them know how they can extend those benefits when they go home.

“You can extend the benefits of your massage today by…….”

Another key message is to let your client know that they may experience some discomfort a day after the massage and what they can do to manage it.

“Although everyone reacts differently, it is normal to feel some discomfort after your massage. It can be like a workout at the gym for some muscles. Also, massage increases the blood flow and releases built up toxins into your blood stream. If you feel any discomfort, I recommend you……..”
spa mineral bath
You may opt to retail foam rollers, massage balls, creams, Bellanina Spa Mineral Bath etc. to recommend to your clients as a way to stretch and soothe at home. This is not hard-core selling, it is simply suggesting ways to help.

“Many of my clients have had success with this foam roller in helping them stretch at home. Let me show you how it works.”

Lastly, always have a script to book your client’s next appointment.

“Would you like to make your next appointment today or do you want me to call you to book one later?”

In addition to your hands-on work with them, scripting is a great way to make sure you verbally communicate that you care for your clients health and well-being.  Having your own standard phrases for your key messages will ensure you are consistent and thoughtful in your communications with your clients.  Create the scripts that will work for you, write them down and use them every time.

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Stepping into a day spa is meant to be a relaxing and soothing experience. The last thing you want, as a therapist or a client, is confusion about what to expect from specific services being offered. Although specific techniques can vary slightly, there are several key benefits of receiving a deep tissue massage. This brief overview will help you decide if this service is meant for you.

The “What”

As the name suggests, deep tissue massage therapy focuses on the deepest layers of muscle tissue. Through a series of carefully controlled strokes and applied pressure, the therapist attempts to release chronic tension stored in the body. Although it is a massage, deep massage is an intense and highly focused therapy that may cause slight soreness during or immediately after your treatment. When done correctly, this soreness should disappear within a day or two.

The “Why”

At this point you may wonder what the benefit is to receiving a deep tissue massage and that curiosity is well founded. When most people are searching for a massage they want a soothing experience and the idea of mild discomfort can be off putting. Don’t be quick to look past this valuable service however because the ultimate benefits can far outweigh those temporary effects.
Sore muscles are frequently the result of inflammation and a build up of toxins within the muscle tissue. During your deep tissue massage the therapist will work the muscles to release the toxins and restore normal blood and oxygen flow to those regions of the body. Note: Because of the release of toxins, drinking lots of water after your treatment is very important.

The “When”

Deep tissue massage therapy is recommended for individuals that suffer from chronic pain, are involved in frequent physical activity (such as an athlete) or patients with physical injuries. This technique is better for clients seeking massage that will stimulate and treat chronic conditions as opposed to one time massage sessions for tension relief. This type of therapy is wonderful for those undergoing physical therapy and seeking additional or holistic pain relief.

The “Who”

Deep tissue massage should not be used on clients who have had recently performed surgery. Clients with cardiovascular disease or heart conditions should avoid this type of treatment as well as pregnant women or recent patients from chemo or radiation therapies. The intensive nature and release of toxins can cause serious ramifications with these conditions and should never be undergone without the specific consent of a physician.

The “Where”

Deep tissue massage therapy is available in day spas and clinics across the country. Don’t be afraid to ask the credentials of your massage therapist. Remember that massage and bodywork is designed to ease muscle relief and can be a very personal experience – trust in your therapist is key to establishing a good and mutually beneficial relationship. Do not trust your body and heath to someone that has not received the proper training or you don’t feel comfortable with.

Conclusion

Learning more about massage therapy and the benefits available to you is a wonderful way to seek out new treatments for your existing and ongoing conditions. Remember that deep tissue massage therapy is designed to be a healing experience for the body and can cause mild discomfort as your therapist reaches the deepest levels of muscle tension to release built up toxins. Learn about your therapist and ask questions about what benefits you can expect from this wonderful treatment!

Mother Nature keeps some of her greatest secrets to better skin care tucked away in her plant, flower and herbal remedies. One of the greatest hidden treasures is Aloe for its wonderful and effective healing properties. Widely known for its use on burns and skin irritations, did you know that aloe is also a popular ingredient in anti-aging skin care products?

So how does aloe benefit the skin exactly? It begins by hydrating the skin cells which is perhaps the most important part of achieving healthier skin overall. By refreshing your cells and providing them with the moisture they so desperately need, you are allowing healthy new skin cells to develop. It is the accumulation of dead skin cells that leads to your skin appearing aged, dull and lackluster.

Many skin care products utilize aloe in combination with other herbal and natural remedies to maximize the benefits and tackle multiple skin treatments simultaneously. Since aloe can soften those persistent dead skin cells, it makes exfoliating them away that much simpler. By revealing the healthy new skin cells just beneath the surface of all that build up, your skin will begin to look smoother with a better, more even texture.

Aloe stimulates and increases blood flow to your skin cells. As a topical ointment it can be used directly on irritations, burns, rashes and sunburns to reduce inflammation and soothe pain and itching. This is achieved because aloe contains natural anti-inflammatory and anti-microbial properties. Note: The use of aloe for medicinal purposes should always be under the advice of a doctor – this article is should not be used for medical recommendations.

Finding products that utilize Aloe is not a difficult task. Aloe is used all over the world and the Cosmeceuticals industry is no exception to this. Try an aloe infused moisturizer to reduce the appearance of fine lines and wrinkles. Daily use will help rejuvenate the skin and allow healthier new skin cells to develop. A deep cleansing mask will help to alleviate clogged pores and clear skin blemishes. Use a sun block containing aloe to prevent damage from the sun before it occurs or a topical aloe moisturizer to reduce damage that has already occurred.

Find your Aloe treatment today and you to can benefit from all the secrets Mother Nature has to offer.

Aromatherapy is a service growing in popularity across the United States as people seek new ways to decrease stress and increase their energy through natural and holistic means. This technique blends the use of essential oils with therapeutic massage body work to relieve tension, stimulate relaxation of the mind and help increase the energy flow throughout the body. Aromatherapy seeks to utilize the power of your senses to indulge your body and mind throughout your experience.

The use of essential oils is pivotal to any aromatherapy treatment because it is these specific oils that will provide many of the benefits this service offers. “Essential oils” is a general term that includes natural, aromatic, volatile, plant oils and absolutes. These are often coupled with other natural ingredients to increase the effects such as oils, powders, sugars, clays and mud. These combinations will not only provide the stimulation to your senses through scent but your skin will benefit as well from the ingredients of the natural products.

Essential oils are NOT the same as perfumed oils and this distinction should be clearly understood. Perfumed/fragrant oils have synthetic chemicals added to them and will not provide therapeutic benefits for the body. These products are not regulated however, so it is important to really understand the ingredients of any oils and understand if they are true essential oils designed for aromatherapy or not.

Aromatherapy is the unique combination of the healing powers found within all natural ingredients and the benefits offered through intense muscle massage and bodywork. Therapists trained in aromatherapy are skilled in determining the correct balance of oils, natural products and technique that will benefits the client to the fullest extent possible. Some therapists are trained in holistic techniques that utilize the benefits of aromatherapy as a treatment for many chronic health conditions.

As with any type of massage therapy, the benefits will depend entirely on the individual receiving the treatment. Although massage therapy offers many health benefits, this therapy should not be used in place of other therapies. Aromatherapy is a treatment that can be enjoyed by anyone and should be seen as an indulgent experience that will provide a temporary escape from the stresses of everyday life and stimulate the mind and body. This can be a wonderful gift for someone in your life or a chance to give yourself the gift of relaxation.

Learn more today by visiting http://www.bellaninadayspa.com or visit our sister company http://www.bellaninainstitute.com for more information about essential oils and massage therapy continuing education opportunities!

No one likes to be judged by their skin but when you suffer from oily skin it can be particularly worrisome because of all the problems that can come with it. Waking up with fresh new blemishes, an unnatural shine to your skin and a greasy feeling are all unfortunate outcomes. Although some people have oily skin naturally, there are steps you can take to minimize the effects and reverse some of the problematic issues (such as blackheads and pimples).
Before looking into how to solve the problem, let’s take a moment to examine the root causes. By understanding what produces oily skin, you can better develop an effective treatment plan. In its simplest definition, oily skin is caused by overactive oil glands in the skin producing too much of your skin’s natural moisturizer, sebum. While it is important to have these natural oils to prevent dryness and cracking, it is important to control the amount of oil present at any given time. It is the build up of natural oils that leads to some of the main complaints people have about their skin.

Now that we have a basis for why this problem is occurring, what is the solution? Just as oil and water don’t mix in a bowl, water will not solve the oily residue problem on your face either. Patience is essential when trying to resolve any skin care issue and when it comes to oily skin, understanding that you may need to develop a permanent skin care regimen to prevent build up is important too. Oily skin issues may never be “fixed” but they can be maintained.
Cleansing your face with products specifically geared to your skin type will be the first and most important step you can take. Not all skin care products are designed to treat oily skin and some cleansers contain fatty acids that may actually make the condition worse so search carefully. Products containing Alpha Hydroxy Acids are designed to gently exfoliate the skin and will help to remove dead skin cells and build up on the face.
The less product containing oils and creams you apply to your face, the better off you will be. Most make ups and lotions contain oils and other ingredients that already clog the pores for someone without oily skin, by adding more oils on a regular basis; you are essentially adding fuel to a fire. If you can avoid it, try to limit your use of cosmetics and oil based products or search for specially formulated brands designated as oil-free.
By removing the excess oil, dirt and grime from your face on a regular basis you are already going to see some of the benefits of your labor. Of course as we stated earlier, the skin does need some oil to remain healthy and hydrated so after any cleansing or exfoliating it is important to follow that with an oil free moisturizer. The last thing you want to do is stimulate your glands to produce more oil to compensate for a lack of hydration in the skin cells.
With any skin care routine it is important to test products carefully and pay attention to your skins reaction. Any redness, itchy or irritation means you should discontinue use immediately and consult with your doctor about a possible allergy. If you have a particularly severe case of oily skin and over the counter remedies have not worked in the past, check with an esthetician or dermatologist regarding professional grade products.
Oily skin doesn’t have to make you self conscious any longer as long as you are patient and willing to take steps to control it before it controls you.

We know, it sounds strange, but the benefits of Retinol for the skin are pretty amazing! You may be wondering what the heck Retinol is and how beneficial could it be if you haven’t already heard of it but trust us, you have! Retinol is the fancy name for Vitamin A and we know you’ve heard of that!

Vitamin A is actually one of the most beneficial vitamins that can be used in skin care because its small molecular structure allows it to penetrate the outer layer of skin and reach those deeper layers where problems can develop. Anti-aging skin care products utilize vitamin A for this very reason because it can help restore collagen production, increase skin elasticity and provide a healthy, glowing complexion.

The retinol is actually assisting in revitalizing normal cell renewal. As the body ages, cells can become misshapen and altered, making your skin develop fine lines, wrinkles and early sagging tissue around the eyes, cheeks and throat. This is where Retinol becomes so valuable because it can reverse damage while helping new and healthy skin cell development to prevent further damage. Pretty great, right?

Vitamin A is not only important in healthy skin care – it is important for growth, development and good health for your entire body. In fact, a deficiency in Vitamin A can lead to serious health risks so be sure to watch your vitamin A intake carefully (note: vitamin A in extreme quantities can lead to severe health problems – consult with a nutritionist or dietician if you need further information).

Many products containing Retinol are serums or creams that are formulated to be rubbed directly onto the skin. Continuing use of products containing Retinol should result in the diminishment of fine lines and wrinkles and improve the overall texture of your skin. You skin may be more sensitive to the sun when using products containing Retinol – be sure to protect your skin by using a SPF 30 sun block. It is important to pay attention to potential interactions with other skin care products; you should avoid using multiple skin treatments containing Retinol.

How many times in life do we go into a store looking for skin care solutions and end up leaving dazed and confused by which product works best? Walk down the beauty aisle at your local pharmacy and you will literally be bombarded with hundreds of products all promising you fast and effective results. With all this information being thrown your way, it is easy to get a little lost and certainly not be sure which product is really the one you need.

Before you run away and hide under the covers, try to re-evaluate your needs and shop smarter. Do your homework before choosing any new skin care products, research the key ingredients and learn about the efficacy (effectiveness) of the key ingredients from an independent source rather than from manufacturer claims. By utilizing the web to your advantage you can research product reviews from actual consumers and get the real “dirt” on popular name brand items before making an investment of your time, money and skin care health.

Once you have taken the steps towards better skin care knowledge its time to buckle down and make a choice. Skin care products can range from generic brands costing only a few dollars for massive quantities to high end merchandise costing hundreds of dollars for only an ounce. While the generic brand tub of lotion may seem like a great deal at first glance take a moment to consider the alternatives. If you are looking for potent skin care, you’re not going to find the results you want in the massive gallon of lotion on discount for $1.99 next to the candy bars. Step away from the sale and move on in your search.

The best plan of attack when it comes time to update your skin care routine is search for products available in small sample sized containers. This can come in the form of travel sized options (usually 2 ounces or less) or small foils packets (sometimes just referred to as foils). Many companies offer sample sets of products that are designed to be used together – these cost significantly less than their full sized counterparts and give you the opportunity to try a product without being commitment to an entire bottle. In these somewhat difficult financial times nothing hurts worse than buying something that turns out to be a dud.

When to invest…

Once you have tested a product and feel it is a good match for your needs, make the investment (even if it means spending a little more) and buy a 4 to 8 ounce container. Several skin care products are specially formulated to provide drastic results over time (sometimes upwards of six months) so don’t give up on a product that doesn’t transform your entire face overnight. Whether you are performing preventative skin care (always a good strategy) or trying to reverse damage (like fine line and wrinkles), the skin needs time to adapt and change. By trying to rush the process you could actually risk hurting your skin instead of helping it.

Depending on the recommended usage and quantity needed, 4 to 8 ounces is a relatively safe choice for your initial purchase and should last long enough for you to begin seeing results before needing to reorder. Buying in bulk may not be the wisest decision because skin care products, once opened, do have a shelf life. Depending on the product this can range from 3 months to a year (on average). Check with the manufacturer for details if you need more information on a particular product.

Time to Review!

So what do you need to remember next time you hit the drug store to find a new skin care cream to take care of those pesky crow’s feet?

Start Small and Do Your Research!

Skin care isn’t rocket science but it is an art to be mastered. Mistakes will happen but you can avoid wasting serious time and money by shopping smarter!