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  1. A set intention: Your touch sends an unspoken signal to your client.  Your body language and tone of voice can fend off or attract a client.  You can reduce stress and show an ease and confidence by focusing specifically at the outcome that is uniquely catered to that specific client.  Do this by asking yourself how you set your intention and how you teach this to others.  This can uplift and soothe your client.
  2. Clear Thoughts:  Everyone has many different things happening in their lives, priorities are constantly changing making it challenging to clear your mind and focus all the time.  Try to separate work and personal tasks into two different sections, and then focus on only the one at hand.  Cleaning your mind of other tasks can help you be more responsive to your client’s needs
  3. Self-Awareness:  You must believe that you have the power to control the path your future takes to accomplish your goals- this means you must be self-aware.  You must see your weaknesses and accept yourself for having them then you can work towards fixing them.  Seeing these flaws in yourself can help you understand and accept them in others, as well.
  4. Acceptance:  We all need to feel a sense of self-worth and acceptance.  Be sincere and willing to listen, this will create a calming and serene feel that will alleviate anger and resentment before your client even receives their treatment.  This helps to create an environment that allows for the best results.
  5. A signature fragrance:  The scent of something can create a lasting memory.  As a marketing tool, consider using a fragrance that your clients will remember you by.  Use an essential oil that is like you, but still mild and delicate.  You can add a bit of this scent to your towels and linens by wash of linen spray (a couple of the essential oil diluted with water).  You can also use a diffuser, intense or candle.
  6. A Seasonal Change:  Changing the appearance of your surroundings can help you to look forward to upcoming occasions.  This can add elements of inspiration in your space.
  7. A Thorough intake:  Assessing the goals of your client is essential to providing the proper care.  It’s important to understand the make-up of their lifestyle, from their health and work life to their diet and home life stresses.  These things are critical to meeting your clients’ needs and expectations.
  8. Set Expectations:  Using your client’s intake form and use your experience and know-how to determine an attainable goal for results.  Be upfront, sincere, and realistic about the results you can commit to and their results.
  9. A Complete Solution:  Proper nutrient, hydration, adequate rest, controlled stress level and correct skin care all play a part in the skins health.  Your skin is the largest organ in your body and it’s important to remember, although surface care is key, it’s not the only contributing factor.  Help your client to remember to treat their body and soul well, and it will be reflected on the outside.
  10. Accountability:  Make sure to review your clients’ progress at every appointment to determine if any changes that would require you to modify their treatment for better results.
  11. Expertise:  Throughout your time in this field you will continues to gain more and more knowledge and expertise.  Continuing to educate yourself is always important, though.  Always search out new things that can make you and your services unique.
  12. A Networking Group:  Setting up a referral program with surrounding colleagues, like hair salons or med spas.  Be sure that you trust your clients will have good experiences there.  Collaboration can help convey a sense of community and reward your business.
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